Wurkbox brings multi-location and multi-trade operations and sales into one place, so you can scale without losing control.
Connect customer service, scheduling, technicians, pricing, job delivery, payments and reporting in one operating flow.
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Give every technician the same Pricebook, service options and pricing so every customer gets a clear, professional quote. If a quote is left behind, Wurkbox AI can follow it up automatically.
Build stronger customer relationships and keep them warm without adding admin.
Wurkbox Nurture AI uses intelligent triggers, two-way SMS and email to follow up unaccepted quotes, send maintenance reminders, recognise high-value customers, automate post-job check-ins and reconnect with leads that never booked.
Let customers spread payments over time with Wurkbox Pay Plans. A quick application is automatically approved or declined, then approved customers can be set up on automated direct debit by card, bank transfer or PayTo.
Turn your Pricebook into a digital options sheet with Good, Better and Best choices. Give technicians consistent pricing, descriptions, images, manuals and specifications so they can quote professionally, build trust and increase the value of each job.
Traditional dispatch boards make routes and availability hard to see. Wurkbox’s 3D Dimension Schedule gives dispatchers a clear visual view of jobs, availability and driver routes, making faster scheduling decisions easier.
After each job, Wurkbox can automatically request a 1–10 Net Promoter Score by SMS and email. Track satisfaction by technician, business unit or across the organisation, then send review invitations after the survey.
See what is happening across the business with reporting from high-level performance down to individual job profitability. Track customer service, KPIs, job types, technicians, locations and more, so decisions are based on real operational data.
See performance across jobs, technicians, business units, locations, labour utilisation, marketing and profitability, with reporting designed for management clarity.
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Wurkbox connects with business systems you already use and provides automations that increase productivity and reduce friction.
Use Wurkbox across desktop, tablet, mobile and Apple Watch, keeping office teams, technicians and managers connected wherever the work is happening.
See how Wurkbox connects the office, field team and operational data in one platform built for growing Australian service businesses.
